Help your ED staff track delays, the reasons for those delays, opportunities for improvement, and patient satisfaction relating to their ED experience.
An easy access / easy response feedback system available via any device to get right-now feedback from any every patient, family member, or visitor. Auto-alert designated on-call staff members. Aggregate millions of feedback-related data points into common sense reports.
Organize patient communication and provide them with the caring information they want and need about their arrival, their expectations, and their exit.
Improve infection prevention, detection, control, monitoring, and communication&while simplifying administrative processes and reducing staff overtime costs.
Help team members in any healthcare setting remain alert to strict hand hygiene best practices and reduce infections.
Document pre-procedure time outs in a way that helps visualize trends and create targeted performance improvement opportunities.
Classify safety events, conduct common cause analysis, and retain the data in a way that’s easy to access and report on.
Get rid of your spreadsheets and paper forms. Simplify data collection, reporting, metrics comparisons, quality research, and related physician/staff performance reviews.
Track critical metrics against established targets and budgets, visualize the gaps between internal quality indicators and claim-generated data, and generate improvement strategies and sustainable mitigation plans.
Get your accreditation info out of binders and into the cloud. One integrated system for preparation, audit/review, communication, and response. Metadata provides a way to see across every unit and condition of participation.
“I didn’t need another stand alone application. I needed apps that integrate. HMS answered that need.”
“OPS is my organizational MRI.”
“HMS answers the question, ‘Where’s the evidence?"
“A great teaching tool.”